Creating a positive customer experience and offering a high level of service are key strategies of retailers and consumer goods manufacturers. Our ELO ECM solutions free up time to devote to your business.
Today's consumers are discerning, research products and services online, and want individual, expert advice, smart solutions, and original ideas. IT innovation has made it much easier to streamline processes or even automate them. Thanks to ELO, you can put an end to endless paperwork, invoices, orders, and delivery notes, leaving you and your employees time for what is most important — your customers.
Benefits
Compliance
Sensitive data is stored in compliance with statutory retention periods and other requirements.
The Italian retail group manages all documents related to goods traffic fully digitally
With their growing success, the increasing volume of paper documents related to goods traffic was becoming more and more of a problem for the retail group from the region of Bari. A number of employees were busy with manually filing documents and processing the data and information contained in them. The result: High personnel costs and the unavoidable susceptibility to errors during data entry.
But thanks to the ELO ECM Suite and the intelligent classification tool ELO DocXtractor, Carelli can now rely on completely digital business processes from the time goods arrive.
Since integrating our financial accounting with the ERP system in ELO, we are able to retrieve important data relating to the production process and use it for correspondence with our customers.
Peter Winkler, EMG eG
