Magyarorszag | WorldwideMerlo GmbH Germany - Tailor-made industry solution
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With ELOenterprise, MERLO GmbH Deutschland has opted for electronic document management and is creating a tailor-made solution with the ELO business partner. The company is now benefiting from fast and central information availability. In addition to the saving in terms of time and, in particular, costs, the processes have been optimised by the solution and customer service has been further improved.
What the client says
"In the first few months the employees retained the paper copy for a time after scanning it in; they did not trust the whole thing properly at the beginning. Now no one can imagine working without ELO any more, nobody would want to be without ELO in the day-to-day work process."
"I would do it exactly the same again and I would also advise other companies to think about using an ECM system as soon as possible. Once it is installed, you basically can't think how you did the work before, without a system such as ELO."
"Our path led us to ELO extremely quickly. A key criterion for this choice was the existing interfaces to our materials management system TopLog and our e-mail and fax management program David from Tobit. Another aspect was the knowledge of the industry held by the ELO business partner."
"The ELO interface is very intuitive because it simply maps the physical work structure to the electronic structure. Everyone is familiar with the principle of cabinet, folder and index from the paper-based way of working, it is just that in ELO it works much more quickly and better electronically."
Heinz Morawietz, Head of Office Sales and ELO Project Manager, Merlo Deutschland GmbH
Overview
- Country: Germany
- Sector: Industry, telescopic machines
- Company: MERLO Deutschland GmbH is a supplier of telescopic machines. Throughout 15 years of partnership with MERLO SpA, the leading Italian manufacturer, one of the company's achievements has been to gain the position of undisputed market leader in Germany.
- Challenge: Overcrowded filing cabinets make the search for information difficult. No central information access, lack of transparency in the business processes. Employees need to be able to find their information centrally at the click of a mouse. Link to the TopLog materials management system and the David (Tobit) e-mail and fax program.
- Solution: ELOenterprise. Old documents are transferred to the ECM archive; new documents are automatically archived from TopLog and David in ELO. An electronic machine record is created, which can be viewed immediately depending on permissions. Field staff are also connected to ELO over the Internet.
- Benefits: Huge time saving, central information availability and as a result information can also be provided quickly "on demand". Optimised and faster work processes and reduction in the volume of paper.
