Magyarorszag | WorldwideWorldwide Service for Marine Equipment
With ELOprofessional, HATLAPA has achieved comprehensive information management. ELO currently manages over 3,000,000 documents in the HATLAPA archive. Staff can access the information from wherever they are around the world, via a secure VPN connection. Digitalised order documents can be traced back to the year 1974, helping to solve queries on machines supplied over the years quickly and easily. That means faster and optimum service for HATLAPA’s customers.
What the client says
"A strong company needs a strong back office. And for that, you don’t just need well-trained staff, but also professional tools like ELOprofessional."
Lars Becker, Head of IT & Organisation, HATLAPA
"We want to maintain the high service level for our customers around the world. The back office has to have fast access to all order documents. ELOprofessional achieves that."
Lars Becker, Head of IT & Organisation, HATLAPA
Overview
- Country: Germany
- Sector: Shipbuilding
- Company: HATLAPA Uetersener Maschinenfabrik GmbH & Co. KG has been one of the leading partners in shipbuilding since its foundation more than 85 years ago. Its turnover in 2005 was at approximately 55 million euro.
- Challenge: The company already had an archive solution, but no flexible information management. It wanted to provide its staff with direct digital access to all order files in the DMS via search terms.
- Solution: ELO currently manages some 3,000,000 documents in the HATLAPA archive. The company successfully uses the ELO full-text search function for initially not completely tagged documents.
- Benefits: Employees have worldwide access to the information from wherever they are via a secure VPN connection. Digitalised order documents can be traced back to the year 1974, helping process replacement parts enquiries for machines supplied in these years quickly and easily.
