Magyarorszag | WorldwideThe Idea Brand for Innovative Brush Solutions
Thanks to ELO, Mink is one of the first companies in Germany to send invoices via fax or email on a fully automatic basis, using the legally required qualified electronic signature. 90,000 subscriptions have been scanned into ELO, and delivery notes, orders etc. have been taken over from the ERP system FORMAT (e-bootis) into ELO. The staff now have instant access to customer information at the touch of a button.
What the client says
"Information is on screen at the touch of a button. The benefits of ELO for our customers are huge."
Daniel Zimmermann, Controlling/Project Manager, Mink KG
"ELO and the ELO Business Partner were even interested in individual areas of our company, to make sure everything was depicted correctly. Then they provided proposals and we decided together how to continue. It was a good offer, combined with reliability and perfect project planning. Everything went according to plan. We wanted to introduce the system very quickly, and we did."
Daniel Zimmermann, Controlling/ Project Manager, Mink KG
Overview
- Country: Germany
- Sector: Industrial production
- Company: August Mink KG manufactures over 6 million technical brushes per year. The company has over 15,000 customers around the world, and generates over 30 million euro in turnover every year.
- Challenge: Fast access to orders from several years ago. All customer information in one go. Non-paper invoice dispatch. No more paper archive.
- Solution: Scanning of 90,000 technical drawings. Transfer of all delivery notes, orders, etc. from the ERP system (FORMAT from e-bootis) to the ELO archive. Invoice dispatch via email and fax. Staff find all documents at the touch of a button, using the order confirmation number.
- Benefits: Customer and staff satisfaction – information on the spot. Up-to-date: customers can call up the current status of their order at any time (link to UPS). Huge reduction of enquiries due to online call-up of dispatch status.
