English | WorldwideGood service thanks to central archiving and workflows
Additional information
With ELOenterprise, Hoffmann + Krippner can obtain information on customers and products at the click of a button. The DMS is linked to the ERP system Infor. Invoices, delivery notes, order confirmations and in general written correspondence from Office documents or e-mails are recorded and archived in full in ELOenterprise. The company's knowledge is recirculated efficiently and used optimally. Proximity to customers can be optimally experienced with ELO.
What the client says
"With ELOenterprise, we are significantly increasing our productivity and service vis-à-vis the customer and can obtain internal time and cost benefits."
Ralf Krippner, CEO of Hoffmann + Krippner
Overview
- Country: Germany
- Sector: Industry
- Company: Hoffmann + Krippner develops and produces customer-specific keyboards for industrial use. The product range spans from simple flexible membrane keyboards through to "intelligent input systems" with integrated electronics and defined interfaces. Since its foundation in 1972, the company has developed into the number one manufacturer of complex complete solutions with defined interfaces and casings.
- Challenge: Making information on customers and products available to staff at the click of a button. The DMS should be linked to the ERP system Infor.
- Solution: Invoices, delivery notes, order confirmations and general written correspondence in Office documents or e-mails are recorded and archived in full in ELOenterprise. The old paper documents have also been digitised and are also available in the central archive.
- Benefits: Now if an employee needs information on customers or products he can get it at the click of a button. Proximity to customers can thus be experienced. The company's knowledge is recirculated efficiently and used optimally.
