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Based in Zwolle (The Netherlands), Dichtomatik specialises in manufacturing technical seals. From o-rings to bonded seals, the technical wholesaler delivers tailor-made products in every conceivable dimension. Dichtomatik has well over 100,000 seal variations in stock. Every Dichtomatik team member conscientiously works towards living up to the claim as shown in the pay-off line of the company logo, ‘Any Seal, Any Time’.
What the client says
"From the very start we wanted to create a paperless office, get rid of binders and filing cabinets, and automate our workflow."
Gerrit Knopert, Commercial Manager, Dichtomatik
"With ELOprofessional, though, this is impossible, since the system provides our staff with an infinite electronic archive, allowing them to quickly retrieve any documents not older than five years with one mouse click."
Gerrit Knopert, Commercial Manager, Dichtomatik
"Over the past three years the number of purchase order lines has increased by 35 per cent. Since 2000 we have worked with 15 to 16 staff; yet, our turnover has increased by more than 50 per cent. These facts and figures suggest that the investment of ELOprofessional has helped create a win-win situation for us."
Gerrit Knopert, Commercial Manager, Dichtomatik
Overview
- Country: The Netherlands
- Sector: Technical Wholesaler
- Company: Dichtomatik specialises in manufacturing technical seals. Its main task is to supply customers with the right seal in the right dimension as quickly as possible. Its comprehensive range – there are currently
over 55,000 different types of seals in stock – is continuously being extended. - Challenge: The electronic archiving of all documents related to the order, procurement and sales of technical seals; fast access to information and building workflows, such as archiving faxes and the error-free digitisation of invoices, packing lists and order confirmations.
- Solution: Implementation of ELOprofessional.
- Benefits: ELOprofessional provides staff with an infinite electronic archive, allowing them to quickly retrieve any documents not older than five years with one mouse click. The workflows have resulted in fast and transparent business processes (e.g. approval of invoices) as well as improved customer service.
